Frequently Asked Questions


Frequently Asked Questions

Why cork?
Cork is an ecofriendly alternative to leather that is natural, sustainable, vegan, and PETA certified. The cork bark is peeled from the tree by skilled labourmen without harming the tree. The same tree can be reharvested every 7-9 years for up to 300 times! Cork leather is as strong, water resistant and has naturally occurring antibacterial & antimildew properties.

 

Where do you get your cork?

I have a suppler here in beautiful British Columbia that imports the cork I use from a manufacturer in Portugal.

Is it durable?
The cork I use has been treated to be stain resistant (Scotch Guard) and has had a UV treatment and an abrasion treatment. They have been tested in external labs for abrasion (martindale test), UV resistance, Vamp Flex, and Ignition (fire).
Does the dye run when wet?
No
Does cork have a backing?
Yes, it is attached to a soft, flexible fabric backing.

Can I clean my bag?
Yes. Your bag is hand-washable with mild soap and water. Here is a great post on CLEANING your cork bag:
Can I scotch guard the cork?
No need to - it has already been done at the factory! I’m not sure of the chemical composition difference between the one we would buy and the industrial type so please try on a hidden area first.

How do I place a custom order?
If you have been dreaming up a unique combination for your favourite bag or wallet, visit the "Design Your Own" page and pick out your favourite options for my best sellers. If you don't see the options there you'd like, contact me and I'll get back to you asap! 
How long will it take to receive my order?
I typically have a 5-10 business day turnaround time until I ship your piece - not including all major holidays. Gentle reminder to keep ship times in mind when placing your order, as those days are not included in my turnaround time to create your piece.

If you need your order expedited, there is an option to "Rush" your order. Contact me *prior* to placing an order if you have a specific date you need it by and I will let you know if I can meet that deadline.
Any questions I missed? PLEASE don't hesitate to ask!